The word of the day is: Porter
Porter is a noun, defined as - a person employed to carry luggage and other loads, especially in a railway station, airport, hospital or market.
Or, dark brown bitter beer brewed from malt partly charred or browned by drying at a high temperature.
I naturally think of hospital porters, unfortunately I have had the joy of being in and out of hospital quite frequently as a youngster and without fail I'd always end up making friends with the hospital staff. Porters are the unsung heroes of our healthcare system, the cogs that keep it turning, providing a ray of light to somebody's day that may need it more than the porter ever realises.
The other reason I think of hospital staff is because I've never stayed in or travelled anywhere in that much luxury where people carry things for me! I'm just left to drag my own luggage around, but luckily it normal has wheels.
To think about the unsung heroes in your story, who are they? What are they there for? What is their story?
Everyone loves an underdog, someone who unexpectedly rises to the occasion, or it could be a recurring character that just happens to pop up every now and again in order to keep your story moving.
When you have unsung heroes, don't forget where they come from. Give them a backstory, a life before your story, a character. Try to create a single page biography of your unsung heroes, it helps to keep them in character and to react to situations appropriately.
Signing off for now,